* Unable to logon to the server using Distributed Password Authentication.
Account:'Company POP3 Server Accnt.',
Server: 'server.company.com',
Protocol: POP3,
Server Response: '-ERR The AUTH protocol exchange was canceled by the client.',Port: 110, Secure(SSL): NO, Server Error: 0x800ccc90, Error Number: 0x800ccc18Error 0x800CCCC90
Look At Error Number :
The error 0x800CCCC90 occurs due to the following:
- incorrect email settings
- incorrect settings on anti-virus software and firewall
To fix the problem,
*please try to disable your antivirus and firewall e-mail protection utility.
*In Outlook Express, try using Clear Text, which is the Log on using option under the Servers tab of the mail account.
To do so:
1. On the Tools menu, click Accounts. This will bring up several tabs.
2. If you select any listed mail account, the properties will have a Servers tab with the Log on using option.
3. Select the Clear Text option.
If this works, then you were trying to access a non-existent mailbox or the wrong mailbox. If this does not work, then the administrator needs to check for and remove the custom recipient
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